Customer Retention Use Case & Discovery Questions (Video)
Customer Retention Use Case & Discovery Questions (Deck)
Customer Retention Use Case & Discovery Questions
How businesses can use the EngageOne Suite to increase customer retention
A 5% reduction in the customer defection rate can increase profits by 5 – 95%.
A customer is 4 times more likely to defect to a competitor if the problem is service-related than price- or product-related.
- Explains how the EngageOne suite helps businesses increase customer retention.
- Why it matters and the impact of improving customer retention.
- Discovery questions to initiate engaging conversations about customer retention and position EngageOne as an the best solution.